Boston Pizza

Reviews

• ★ ★ ★ ☆ ☆
  Plagued for years with a small kitchen. So when there are many customers expect to enjoy your visit longer than you would like. They have tried "renovating" but this effort maybe helped. Clearly not enough. Food is decent and atmosphere is sports bar on the bar side and casual on the sit down side .
  By James Kirby, May 02, 2017
• ★ ★ ★ ☆ ☆
  I'm writing a mixed review here. I am a picky eater; I know what I like, and how I like it, so I order the same thing every single time, I like the twist bread appetizer and/or penne alfredo. I order very specifically as to not get mix ups, because for the life of me, I can't figure out why in the last two years they just can't seem to get my order right anymore. Ever. I only eat there sporadically but when I do, my order never comes out right anymore, takeout seems impossible. I honestly don't understand what makes my order so difficult, especially when I witness the server write down my order. Anyway, I wanted both my appetizer and my entree at the same time. My order (finally) comes out, my appetizer has been halved in portion and sitting on top of my pasta in replacement of my garlic bread. Two of three of my minor requests weren't fulfilled and what on earth happened that my order came out looking like that? They "fixed" my order and brought it back out, my lukewarm appetizer salvaged from my original dish, soggy with alfrefo sauce, and both the pasta and one stick of bread had remnants of a red sauce. Not from my meal! I was pretty flustered about the first two attempts. The manager (who was very kind to us, she also had to attend our table earlier in the evening to rush the meal of our diabetic group member who was low-sugar since her meal was taking so long) by this time had offered to have my entire meal remade. Third time's the charm, my order came out perfectly, as I had ordered it in the first place. She waived my bill and gave the rest of the party I was with 15% off. The group was already half way through their entrées when I got my meal, so I had to have the rest packed up because they were all finished and ready to leave. I'm not sure where the confusion happened with my order, whether it was misunderstanding on the server's part or the kitchen staff, but the manager did a good job to fix the situation for us, and we enjoyed the rest of our evening there.
  By Crystal Gray, January 12, 2017
• ★ ★ ★ ★ ★
  Food and service was great. Being able to get half portions of past was great for a senior. Atmosphere is nice and staff was very nice.
  By Linda Beer, November 18, 2016

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